Website Terms & Privacy
Last updated: 18/01/2026
Welcome to LauraBridgeman.co.uk (“Website”). By using this Website, you agree to the terms set out below. If you do not agree, please do not use this Website.
This Website is owned and operated by Shattered Ceiling Coaching Ltd (trading as Laura Bridgeman / LauraBridgeman.co.uk) (“I”, “me”, “my”, “we”).
Contact: laura@shatteredceilingcoaching.com
1. About this Website
This Website provides information about my work in the areas of leadership, culture, organisational psychology, learning systems and organisational development.
The content on this Website is provided for general information and insight purposes only. It does not constitute legal, HR, psychological, clinical, medical or financial advice.
2. Intellectual Property & Copyright
Unless otherwise stated, all content on this Website is owned by Shattered Ceiling Coaching LTD.
This includes (but is not limited to):
blog articles and written insight pieces
frameworks, models, and original concepts
downloadable resources (including PDFs, guides and white papers)
graphics, infographics and visual content
website copy and design content
You may:
view, download and print pages for your personal, non-commercial use
share links to this Website on social platforms (with attribution)
You may not:
copy, reproduce, republish or redistribute Website content without written permission
adapt or reuse any frameworks/models for commercial purposes
use Website content to create training materials, publications or derivative works
present any content as your own, or remove branding/attribution
If you would like to reference or license any material, please contact laura@shatteredceilingcoaching.com.
3. Acceptable Use
You agree not to use this Website:
in any way that breaches applicable laws or regulations
to transmit or upload harmful content or malicious software
to attempt unauthorised access to the Website or its systems
to copy, scrape or harvest data from the Website without permission
4. External Links
This Website may contain links to third-party websites (e.g., articles, research sources, or partner organisations). I am not responsible for the content, privacy policies, or practices of third-party websites.
5. Limitation of Liability
While I take care to ensure the information on this Website is accurate and up to date, I cannot guarantee it is complete or error-free.
To the maximum extent permitted by law:
I am not liable for any loss or damage arising from your use of this Website
I am not liable for decisions made based on information provided on this Website
I am not liable for any indirect, consequential or business-related losses
6. Changes to these Terms
I may update these Terms & Privacy Policy occasionally to reflect changes to the Website, services, or legal requirements. The most current version will always be published on this page with the updated date.
Privacy Policy
I respect your privacy and am committed to protecting your personal data. This Privacy Policy explains how your information is collected and used when you interact with this Website.
1. Who is responsible for your data?
For the purposes of the UK General Data Protection Regulation (UK GDPR), the data controller is:
Shattered Ceiling Coaching LTD
Contact: laura@shatteredceilingcoaching.com
2. What information I collect
Depending on how you use this Website, I may collect:
your name and email address (e.g., contact form or newsletter signup)
any information you voluntarily share in a message
basic technical information such as IP address, device type, browser type, and pages visited (via analytics/cookies)
3. How your information is used
Your personal data may be used to:
respond to enquiries submitted via the contact form or email
provide requested information or resources
send newsletters or insight emails (only if you opt in)
improve the Website experience and understand usage patterns
I do not sell your personal data.
4. Lawful basis for processing
Under UK GDPR, I rely on the following lawful bases:
Consent — where you opt in to receive emails/newsletters
Legitimate interests — to respond to enquiries and run/improve the Website
Contract — where processing is required as part of providing services you request
You may withdraw consent at any time.
5. Newsletter and marketing communications
If you sign up to receive email insights or newsletters:
you will only receive communications you have opted into
you can unsubscribe at any time using the link at the bottom of any email
I will never spam you or share your details with third parties for marketing
6. Cookies and analytics
This Website may use cookies and similar tracking technologies to improve performance and understand visitor behaviour (for example via Squarespace analytics and/or Google Analytics).
You may control or disable cookies through your browser settings. Please note some parts of the Website may not function properly without cookies.
7. Data sharing
Your data may be processed by trusted service providers used to run this Website, such as:
website hosting and analytics platforms (e.g. Squarespace)
email marketing providers (e.g. Mailchimp / Squarespace Email Campaigns / etc.)
These providers are only permitted to process your data for specified purposes and must protect it appropriately.
8. How long data is kept
I retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, tax, or reporting obligations where relevant.
9. Your rights
Under UK GDPR, you have the right to:
request access to your personal data
request correction of inaccurate data
request deletion of your data
object to processing in certain circumstances
request restriction of processing
request data portability (where applicable)
To exercise any of these rights, contact: laura@shatteredceilingcoaching.com
10. Complaints
If you have concerns about how your data is handled, you can raise this with me directly first. You also have the right to lodge a complaint with the UK regulator:
Information Commissioner’s Office (ICO)